PRICES

PRICES ARE NET WHOLESALE TO THE TRADE AND ARE F.O.B. LOS ANGELES (UNLESS OTHERWISE NOTED.) THIS LIST IS A QUOTATION, NOT AN OFFER. PRICES ARE SUBJECT TO CHANGE. VALID FOR 30 DAYS FROM NOTED DATE ON QUOTATION.

TERMS

A 50% DEPOSIT IS REQUIRED TO INITIATE ORDERS. ALL BALANCES, INCLUDING ANY FREIGHT OR CRATING CHARGES, ARE DUE PRIOR TO SHIPPING. PLEASE MAKE CHECKS PAYABLE TO: STUDIO JACKSON, INC.

ALL ORDERS ARE NON-REFUNDABLE.

ALL ORDERS WILL BE ACKNOWLEDGED IN WRITING AFTER THE ORDER IS PROCESSED. PLEASE REVIEW THE ORDER ACKNOWLEDGEMENT CAREFULLY TO INSURE ACCURATE INTERPRETATION OF THE SPECIFICS OF THE ORDER. RYAN JACKSON HOME SHOULD BE NOTIFIED IMMEDIATELY OF ANY DISCREPANCIES.

LEADTIMES

STANDARD LEAD TIME IS 16 – 18 WEEKS FOR ALL ITEMS, UNLESS OTHERWISE NOTED ON QUOTE. HIGH GLOSS LACQUER ITEMS ARE 18 – 20 WEEKS DEPENDING ON CURING TIME. SPECIALITY ITEMS MAY HAVE ADDITIONAL LEAD TIMES. THE LEAD TIME IS CALCULATED STARTING UPON THE DATE THAT ALL OF THE FOLLOWING ARE RECEIVED:

1. A DEPOSIT CHECK FOR 50%
2. RECIEPT OF COM/COL
3. APPROVED FINISH SAMPLE, IF APPLICABLE
4. APPROVED SHOP DRAWING, IF APPLICABLE

PLEASE REMEMBER THAT LEAD TIMES, QUOTED COMPLETION DATES, AND QUOTED DELIVERY DATES ARE ESTIMATES ONLY. DUE TO THE HAND-CRAFTED NATURE OF OUR PRODUCT, RYAN JACKSON HOME CANNOT BE HELD RESPONSIBLE FOR LATE DELIVERIES.

RUSH ORDERS

RUSH ORDERS CAN BE PLACED, SUBJECT TO AVAILABILITY, FOR AN ADDITIONAL FEE EQUAL TO 20% OF THE ORDER TOTAL. PLEASE CALL TO CHECK FEASIBILITY BEFORE PLACING A RUSH ORDER.

SHIPPING

RYAN JACKSON HOME WILL COORDINATE 3RD PARTY SHIPPING. ALL SHIPMENTS ARE AT BUYER’S EXPENSE AND RISK. BUYER WAIVES, AS AGAINST SELLER, ALL CLAIMS FOR DAMAGE TO THE MERCHANDISE SOLD.

DAMAGE IN TRANSIT/CLAIMS

TITLE OF THE MERCHANDISE PASSES TO THE PURCHASER UPON PICK UP BY THE FREIGHT CARRIER. RYAN JACKSON HOME IS NOT RESPONSIBLE FOR DAMAGES, WHETHER CONCEALED OR VISIBLE, INCURRED IN TRANSIT. RYAN JACKSON HOME IS NOT RESPONSIBLE FOR DAMAGE AFTER THE TRANSPORTATION COMPANY HAS ACCEPTED THE MERCHANDISE IN GOOD ORDER. RYAN JACKSON HOME WILL COORDINATE AND ASSIST IN ALL DAMAGE CLAIMS ON BEHALF OF THE BUYER. CLAIMS FOR DAMAGE SHOULD BE FILED IMMEDIATELY, IN WRITING, WITH THE DELIVERING CARRIER AND RYAN JACKSON HOME IMMEDIATELY UPON DISCOVERY. ALL CLAIMS FOR LOSS OR DAMAGE TO MERCHANDISE WHILE IN TRANSIT MUST BE MADE BY THE CONSIGNEE/RECEIVER AND SETTLED WITH THE CARRIER. RYAN JACKSON HOME DOES NOT TAKE RESPONSIBILITY FOR DAMAGES MADE IN TRANSIT AND IS AN INTERMEDIARY BETWEEN THE BUYER AND FREIGHT CARRIER. CLAIMS FOR DAMAGE TO MERCHANDISE DO NOT RELIEVE OR DEFER THE OBLIGATION OF THE BUYER TO PAY FOR THE MERCHANDISE SOLD ACCORDING TO THE TERMS OF THIS AGREEMENT.

WARRANTY

RYAN JACKSON HOME WARRANTS ALL PRODUCTS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE YEAR FROM DATE OF RECEIPT BY CUSTOMER OR RECEIVING WAREHOUSE, WHICHEVER IS SOONER. THIS WARRANTY DOES NOT APPLY TO BREAKAGE RESULTING FROM MISUSE, ACCIDENTS, ABUSE, NEGLECT, MISHANDLING, OR WEAR RESULTING FROM NORMAL USE. DEFECTIVE PRODCUTS WILL BE REPLACED WITHIN THE NORMAL PRODUCTION TIME PERIOD REQUIRED TO REORDER AND MANUFACTURE THE SAME PRODUCT.

RYAN JACKSON HOME DOES NOT WARRANT FINISHES AGAINST FADING AND OXIDIZING.

BALANCES DUE/STORAGE FEES

AS AN ORDER APPROACHES COMPLETION, (2-3 WEEKS PRIOR), WE WILL BILL FOR THE BALANCE DUE INCLUDING ANY SHIPPING, PACKAGING, AND INSURANCE CHARGES. IF APPLICABLE, BALANCES DUE SHOULD BE PAID WITHIN TEN WORKING DAYS FROM INVOICE DATE TO AVOID DELAYS IN PICK UP.

DUE TO THE LIMITED SPACE AT OUR FACILITY, WE REQUIRE COMPLETED ORDERS TO BE PICKED UP WITHIN 15 DAYS OF COMPLETION. COMMENCING ON THE 16TH DAY, WE CHARGE 5% OF THE SALES PRICE PER CALANDER WEEK, OR ANY FRACTION THEREOF. WE ALSO RESERVE THE RIGHT TO TRANSFER MERCHANDISE TO A COMMERCIAL STORAGE WAREHOUSE WITH THE DRAYAGE AND STORAGE CHARGES IN THE NAME OF THE PURCHASER. ALL STORAGE AND TRANSPORTATION CHARGES MUST BE PAID BEFORE MERCHANDISE WILL BE RELEASED. PLEASE CALL TO VERIFY THE TOTAL STORAGE FEES DUE PRIOR TO PICKING UP STORED MERCHANDISE.

IF PAYMENT IN FULL HAS NOT BEEN RECEIVED WITHIN 90 DAYS OF FINAL INVOICE, RYAN JACKSON HOME RESERVES THE RIGHT TO RETAIN THE MERCHANDISE AND TO DECLARE A FORFEITURE OF THE DEPOSIT AS LIQUIDATION DAMAGES. RYAN JACKSON HOME RETAINS TITLE TO ALL MERCHANDISE UNTL FULLY PAID FOR BY THE CUSTOMER.

CUSTOM ORDERS

CUSTOM SIZES, MATERIALS, DETAILS, AND FINISHES ARE AVAILABLE ON MOST RYAN JACKSON HOME PIECES. PLEASE REQUEST A QUOTE IN WRITING. CUSTOM ORDERS CANNOT BE CANCELLED UPON RECEIPT OF ORDER AND DEPOSIT.

FINISHES/SAMPLES

ALTHOUGH WE STRIVE TO CONSISTENTLY MATCH OUR FINISH SAMPLES TO THE FINAL PRODUCT, ALL RYAN JACKSON HOME ITEMS ARE FINISHED INDIVIDUALLY BY HAND AND THEREFORE SLIGHT VARIATIONS IN COLOR, TONE AND TEXTURE WILL OCCUR. NO GUARANTEE CAN BE MADE OF AN EXACT MATCH. IF REQUESTED, A SAMPLE OF ANY OF OUR FINISHES WILL BE PROVIDED ONCE THE 50% DEPOSIT FOR AN ORDER HAS BEEN RECEIVED. ALL SAMPLES MUST BE RETURNED, ALONG WITH THE ACCOMPANYING APPROVAL FORM SIGNED BY THE PURCHASER, BEFORE THE ORDER CAN PROCEED.

METAL FINISHES

ALL METAL FINISHES ARE UNSEALED. SEALED PERFORMANCE FINISH AVAILABLE ONLY UPON REQUEST AND RECOMMENDED FOR ALL EXTERIOR / HIGH HUMIDITY USE. ALL HIGH POLISHED FINISHES ARE WAXED, NOT SEALED. WAX WILL PROTECT THE FINISH, HOWEVER WILL NOT PREVENT TARNISHING.
DUE TO THE NATURE OF HAND FINISHING, OUR BRONZE FINISHES, BOTH LIGHT AND DARK INTENTIONALLY VARY. THESE ARE FULLY HAND APPLIED PATINAS, AND VARIATION AND MOVEMENT OF FINISH ARE INHERENT TO THIS FINISH.

OUTDOOR FURNITURE

DIRECT AND PROLONGED EXPOSURE TO EXTREME ENVIRONMENTAL ELEMENTS CAN CAUSE DAMAGE TO OUTDOOR FURNITURE. UV LIGHT WILL CAUSE NATURAL TEAK TABLETOPS TO FADE OVER TIME. THIS IS A NATURAL OCCURRENCE AND IS NOT INDICATIVE OF A FAILURE IN WORKMANSHIP. RJ HOME STRONGLY RECOMMENDS STORING OR PROPERLY COVERING OUTDOOR FURNITURE WHEN NOT IN USE.

CUSTOMER’S OWN MATERIALS (C.O.M.).

YARDAGE REQUIREMENTS SHOWN ARE BASED ON THE 54”WIDE, PLAIN GOODS. IF YOUR MATERIAL IS LESS THAN 54” WIDE, OR HAS A REPEAT OF MORE THAN 2 INCHES, PLEASE CONTACT RYAN JACKSON HOME FOR YARDAGE REQUIREMENTS.

ALL ORDERS SHOULD COMPLETELY DESCRIBE THE FABRIC INCLUDING SOURCE, PATTERN NUMBER, COLOR, AND TYPE. IF POSSIBLE, A SWATCH OF THE FABRIC SHOULD BE ATTACTED TO THE RYAN JACKSON HOME COM FORM. MAKE SURE THE FABRIC IS ATTACHED IN THE DIRECTION IN WHICH IT IS TO BE APPLIED.

PLEASE BE SURE THAT THE FABRIC IS PROPERLY SIDEMARKED WITH OUR COMPANY’S NAME, THE ORDER #, AND THE FURNITURE ITEM ORDERED.

APPLICATION OF FABRIC, INCLUDING PLACEMENT OF SEAMS, AND CHOICE OF FACE SIDE, WILL BE DETERMINED BY RYAN JACKSON HOME UNLESS SPECIFICALLY INDICATED IN WRITING.

RAILROADING MUST BE REQUESTED IN WRITING. PLEASE CONTACT RYAN JACKSON HOME FOR YARDAGE REQUIRMENTS.

CUSTOMER’S OWN LEATHER (C.O.L.)

THERE IS A 10% UPCHARGE ON LEATHER APPLICATION. ADDITIONAL LEATHER MAY BE REQUIRED DEPENDING UPON SIZE AND QUALITY OF HIDES PROVIDED.

ALL ORDERS SHOULD COMPLETELY DESCRIBE THE LEATHER, INCLUDING SOURCE, PATTERN NUMBER, COLOR, AND TYPE. IF POSSIBLE, A SWATCH OF THE LEATHER SHOULD BE ATTACHED TO THE RYAN JACKSON HOME COL FORM. MAKE SURE THE LEATHER IS ATTACHED IN THE DIRECTION IN WHICH IT IS TO BE APPLIED.

PLEASE BE SURE THAT THE LEATHER IS PROPERLY SIDEMARKED WITH OUR COMPANY’S NAME, THE ORDER #, AND THE FURNITURE ITEM ORDERED.

DIMENSIONS

DIMENSIONS ARE GIVEN TO THE NEAREST HALF-INCH. BEACAUSE ALL ITEMS ARE MADE AND ASSEMBLED BY HAND, MEASUREMENTS MAY VARY SLIGHTLY FROM THOSE STATED. DIMENSIONS ARE PROVIDED AS A GENERAL REFERENCE ONLY.

RETURN SHIPMENTS

RETURN SHIPMENTS WILL NOT BE ACCEPTED WITHOUT WRITTEN AUTHORIZATION FROM RYAN JACKSON HOME. ANY RETURNS WITHOUT SUCH AUTHORIZATION WILL BE REFUSED.